I popped into my local Costa Coffee this morning for my usual decaf soy flat white.
I usually tend to avoid going in on Friday’s as it’s market day in our town and the cafe is usually really busy and very noisy, and unfortunately busy and noisy are not great friends with CFS.
But as today was the best day for me to go into town, I hoped I could sit outside on one of the three outdoor tables.
And when I arrived, there was one table free… hooray!
There were only two servers working and I was so impressed to see how calm they were under the pressure of a long queue and full cafe, and how well they worked together.
The staff here are always lovely and friendly, and I always enjoy a quick chat with them.
And today was no exception.
When it was my time to be served, they were still big smiles and friendly chat.
As I enjoyed my coffee in tranquility outside, I decided to write them a little message on one of my Kindness Cards to show that they are appreciated.
Thankfully I carry a spare Kindness Card in my bag and I quickly wrote: To the Costa Dream Team, You are both AMAZING Xxx
As I left, I popped back in to hand them the card, so they could put it where they can see it and be reminded of how much they are appreciated and what a great job they are doing.